Re: Standard Answers to CPU Changes/Adding MIPS/Model Group Changes/etc.
| 1. The MXG Software License is a license to use our Copyright and must be active (i.e., paid) to use the software. MXG Software is site licensed (a site is a physical address; a license is required for each site whose data is processed by MXG, whether MXG executes there or whether the data is sent to or read at another licensed site). MXG is NOT licensed by the size, make, model, number, color, nor by the manufacturer of the processor(s). MXG is licensed for all operating system(s) at a site, and is automatically renewable. The License terms can be read at http://www.mxg.com, under administration. |
| 2. Our annual renewal fee is fixed in our License Agreement terms, and, PROVIDED THAT YOUR ANNUAL RENEWAL IS PAID IN TIME EACH YEAR, it is our stated intention to not raise YOUR annual renewal fee until after the Third Woodstock, August, 2019. Use this notice in lieu of quote. |
| 3. If outsourcing/facilities management is involved at your site, both the outsourcer and the client must have separate MXG licenses, and the outsourcer must have executed an outsourcing Addendum. |
| 4. There is no CPU Serial Checking, no Passwords nor any expiration date in the MXG Software. There is no "End of Support" date for any MXG version: old MXG versions are supported until you install some other product/subsystem/OS-release/etc. that has incompatible changes that require the new MXG version to be installed; that IS our support! |
| 5. Our MXG License authorizes MXG execution at Disaster Recovery sites for test or for actual DR work, with no keys nor any notification. |
| 6. The Current Version, MXG 28.04, is dated Jul 5, 2010. Please check http://www.mxg.com/changes for then-current MXG Version, and you will ALWAYS want the most current version, as we create many versions each year to keep up with vendor changes, APARs, etc. |
| 7. MXG is usually NOT sensitive to z/OS hardware changes; for example, 64-bit technology required no MXG changes. The z10 CPUTYPE 2097x does require MXG 25.11 or later. MXG 27.04 or later is required for correct counting of all z/OS engine types: CP, ICF, IFL, zAAP, zIIP. |
| 8. MXG IS VERY sensitive to changes/additions to the data records (SMF, etc.) that usually ARE changed, often incompatibly, when YOU install new Version/Release of your Operating Systems/Subsystems/etc. The list online at http://www.mxg.com/changes in Section IV shows the minimum MXG Version that is required to tolerate incompatible changes in each release of z/OS, z/VM, CICS, DB2, SAS, etc. SAS: SAS V9.2 is STRONGLY recommended. SAS V9.1.3 on z/OS 1.10 requires SAS Hot Fix for SN-35332. SAS V8.2 IS NOT SUPPORTED BY SAS INSTITUTE; NOT ALL OF MXG WORKS. z/OS: MXG 27.08 Supports the Compatible Changes in z/OS 1.11. MXG 27.05 is REQUIRED for z/OS 1.10 RMF III and SMF 119 changes. MXG 26.10 is REQUIRED for z/OS HiperDispatch (1.7/1.8/1.9/1/1.10). MXG 26.03 or later is required for (WARNING-FREE) SAS Version 9.2. MXG 25.25 Supported z/OS 1.9 changes, except HiperDispatch CICS: MXG 27.01 is required for CICS/TS 4.1 (INCOMPAT). DB2: MXG 26.08 is required for DB2 8.1 or DB2 9.1. IMS: MXG 28.04 Supports IMS Version 11 Compatible Changes and new stats |
| 9. An MXG Version never "expires" nor "goes out of Support": when you install a new OS release or a subsystem or a product that has either incompatibly changed its data records, or that has added new metrics that you want to examine, then you must replace your old MXG Version and "drop in" the current MXG to support those changed data records. |
| A. MXG Software is delivered ONLY ELECTRONICALLY via ftp download. Your technician can request ftp download instructions via return email by using the form at http://www.mxg.com/ship_current_version. "Dropping in" a new MXG Version typically takes only a few hours. |
| B. Merrill Consultants is the developer of MXG Software, is the owner of the Copyright for MXG Software, and MXG is a Registered Trademark of Merrill Consultants. Merrill Consultants is the sole source of the MXG Software License Agreement, and Merrill Consultants is the sole provider of all maintenance, updates and enhancements to the MXG Software product. |
For sites in the Western Hemisphere, the MXG Software is licensed directly with Merrill Consultants in Dallas, and the annual site license fee is US $2,500.00, first and every year.
For sites in other countries, that have a SAS Subsidiary Office, the MXG License Agreement forms are a Supplement to your existing SAS License, and payment is made to your local SAS Office; the annual fee is fixed in local currency, at approximately $US 2,500.00. Overseas sites should contact their local SAS Office to license MXG Software.
In countries with only a SAS Distributor (and not a SAS Subsidiary), contact Merrill for instructions.
You email or fax your request for the MXG Software License Agreement forms, which must be sent via UPS; they are multi-part printed forms and cannot be emailed nor sent to you via fax.
We have stated that our intention is to not raise the price of MXG until after the Third Woodstock, August, 2019.
MXG Software is site-licensed for execution at a specific address (that is, for all CPUs at a specific data center; there is no tiered pricing, nor is there a per-cpu price).
There are some restrictions on the execution of MXG that apply especially to outsourced or facilities operations environments.
For example, MXG may only be used at any data center to process data that was created at that specific licensed address (that is, if you have multiple data centers, you will need a separate MXG license for each data center), and you may not process someone else's SMF data with your MXG license.
If your organization requires a Purchase Order or Government Contract number to appear on our invoice, you must add specific wording to your document before we will accept it.
All of these details are spelled out in our 16-page Product Description booklet that we will send along with our License Agreement forms.
Please send your request for MXG License Agreement forms and Product Description via fax to 214 350 3694 or via email to Please provide the Company Name, full street address (required for UPS shipment) and telephone and fax numbers, and a brief description of what your company does.
The forms and brochures will be sent for next day delivery.
MXG does not check CPU Serial Numbers. MXG is licensed by physical site address and our price is not affected by the make, model size, or manufacturer of your CPUs at your site. (you can even run MXG on your Coke machine and we won't charge you any more!).
There were two printed books which document MXG Software and Computer Performance Evaluation, the 1984 MXG Guide (hardbound, 867 pages) and the 1987 supplement (PC-binder-style, 630 pages), but the MXG Supplement is now out of print; only the 1984 Guide can be ordered ($50.00 plus shipping), and there is a Book Order Form at www.mxg.com . However, the contents of both books are contained in the MXG Software itself, in members starting with ACHAP and ADOC, and all changes and newsletters are in members CHANGESS and NEWSLTRS. Member DOCUMENT explains what is where for specific details.
If you still want to purchase the 1984 Guide, mail, fax, or email us the
Book Order Form. We normally ship books via UPS Blue on the same day we receive the completed Book Order form.Click here to go to Class Info
We do not accept Purchase Orders or Government Contracts for the acquisition of MXG Software; you must execute our License Agreement to buy MXG Software, as described in the purchasing information. If your company requires a Purchase Order number or Contract number to be printed on our invoice for payment, then your document must contain the specific wording that is printed in our Product Description booklet, item 11, to acknowledge that only the terms of our License Agreement apply. For government Contracts, your 1155 or equivalent document must incorporate, by reference, our license Agreement.
For changes in ownership of the MXG Software License, we offer Novation; that is, the new company must execute our License Agreement, but we preserve the existing term of the license and existing prices, and there is no fee for Novation. Please send a request for Novation to our fax 214-350-3694 with the name and UPS-able address and telephone number of the party to whom our License Agreement and Offer of Novation are to be sent.
Our renewal invoices are issued 60 days in advance of the end of the current license. If the invoice is not paid before the end of term, your license to use MXG is terminated. We send a Past Due notice to the Invoice Addressee, and then if still unpaid, notify the Technical Addressee your license has expired. If Still unpaid 60 days after expiration, we notify your company's Chief Financial Officer that your license has been cancelled for non-payment, and that your legal use of MXG Software has been terminated. Once your site has been cancelled, we will reinstate you only upon execution of a new license agreement.
With our modest annual licensing fee, we do not accept modifications to our Standard License Agreement.
Payment must be made in U.S. Dollars, with a check drawn on a U.S. Bank item that is clearable thru the U.S. Federal Reserve System, or with an International Money Order, or via ACH or other acceptable electronic payment. We do not accept credit cards. Invoice must be paid in the exact amount issued. Payment terms are net 45 days, as per our License Agreement.
The wording of the MXG Software License Agreement can be reviewed
by your lawyers or contract specialists while the actual forms are
enroute, but you cannot print this form for execution:
MXG License Agreement